By ALPHONSE CHAPANIS
251 pages * Hard Cover * 9 by 6 inches
ISBN 10: 0-9636178-9-3
Recounting the rapid development of human factors as a design discipline in the post-war era, Chapanis recollects his early work at the Systems Research Laboratory and Johns Hopkins University and his preparation, with Garner and Morgan, of the first text book in the field - - Applied Experimental Psychology: Human Factors in Engineering Design. The Systems Research Laboratory, perhaps the most prolific human factors laboratory of the time, was followed by the Communications Research Laboratory and a litany of projects on evolving technologies including push-button telephone keysets, teleconferencing, voice interaction, oil exploration techniques, commercial shipping operations, and PhonemailTM. His 36-year relationship with IBM and the introduction of human factors and ergonomics to literally thousands of IBM engineers and managers is a valuable case study in and of itself.
After his retirement from Johns Hopkins, Chapanis embarked on an expansive consulting career. He provides his assessment of the business of human factors, working with industry, and expert witness testimony, all with an eye on the future and the importance of trying to make our material world safer, more comfortable, and easier to cope with.
|Aegean Publishing Company: BOOKS ON HUMAN FACTORS AND DESIGN|